Conditions for tours and accommodation...
 We offer a personalised service for our clients, who often make reservations with us well in advance. Cancellations with short notice (of even 2 months or more) are sometimes hard to re-book because of the long lead time most clients require to secure reservations. Therefore, we recommend that you consider the option of travel insurance when booking your trip, to cover you for any financial losses incurred for cancellation due to unforeseen circumstances. A deposit of 25% of the cost of the tour/accommodation is payable at the time of booking, with the balance to be paid 14 days prior to commencement of your visit. Cancellation must be made in writing, either by email, fax or letter. A fee of 25% of the cost of the tour/accommodation will be charged for cancellations of more than 14 days' notice, and no refunds will be made for cancellations made within 14 days of commencement of your stay. NO PETS ALLOWED for the sake of the wildlife on the property.
Tour Itineraries may change slightly (or a comparable alternative offered) if weather conditions are unfavourable, but every effort will be made to make your tour a successful and enjoyable one. Sights will also vary according to the season and weather conditions.
 For tours on Bruny Island: due to the restrictions placed on travel to and from the island by the ferry service, nocturnal tours are only available if you have arranged to stay on Bruny overnight. Groups with their own transport may also participate in some activities, where a designated rendezvous place will be nominated. Tours are available all year round on demand, although prior booking is necessary.
Please advise of any special health or dietary requirements that you may have at the time of booking. We have a no smoking policy in our accommodation cottages, and a smoke-free environment is encouraged for the comfort of others.
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